Sharon Burton - Content Strategy

Throwing content over the wall and hoping it meets the user's needs is not a plan.

Hope is never a plan.

The cost of developing content

Recording of STC Berkeley presentation on why users can’t find answers in help

90 writers working in Word

Will it blend? Content management software and localization companies

DITA’s output does not require separation of tasks from concepts

Steve Job’s Advice For Product Managers

The appeal of DITA

Upcoming API Workshop in San Jose on Feb 8, 2014

How to lose weight without starving yourself

What content strategy can learn from The Big Bang Theory

Re Intentn’l Design: